Return & Refund Policy

At Glowbright, we want you to shop with confidence. If there’s an issue with your order, we’re here to help.

Return Window

Customers may request a return within 14 days of receiving their order.

Eligibility for Returns

To qualify for a return, items must:

• Be returned within the 14-day return window
• Be in their original condition
• Not be visibly damaged, excessively worn, altered, or missing parts
• Include original packaging when possible

Items returned in a condition different from how they were originally received may not be eligible for a refund.

Return Shipping

We provide free return shipping for all approved returns.

Restocking Fees

We do not charge any restocking fees.

Final Sale Items

We currently do not designate any items as final sale. All eligible purchases may be returned within the return window under the conditions listed above.

Refunds

Once your return is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be issued to your original payment method.

Please allow several business days for your bank or payment provider to process the refund after it has been issued.

Non-Returnable Situations

Returns may be denied if the item:

• Shows visible damage caused after delivery
• Is not in its original condition
• Is missing major components or packaging
• Is returned outside the 14-day return period

Contact Us

If you have any questions about returns or refunds, please contact us at:

Email: weglowbrightsupport@gmail.com